Your vendor risk tool is a filing cabinet.
Harper is a teammate.
A purpose-built platform that collects organized compliance data directly from your vendors. Harper runs the verifications, catches issues early, and threads the evidence back. Your team gets to focus on the calls that need their judgment, not the busywork.
Hand Harper the work. Watch it come back done.
Two shapes of vendor compliance work — depth and breadth — both run end-to-end with Harper, both with the reasoning trail and evidence to back them up.
Run it once. Harper runs it on every COI, every renewal, every quarter — compounding the time saved with each cycle.
One vendor. One focused thread, end-to-end.
Maren Voss · Director of Vendor Risk, Holloway Health Network
“Harper — verify Tessera’s professional liability policy with Hartford ahead of the AI Governance Council review.”
Harper’s reasoning trail
What Harper is touching
Tessera_COI_2026_Q1.pdf
3 pages · uploaded Feb 18, 2026
- Insured
- Tessera Imaging AI Inc.
- Carrier
- Crestmark Mutual
- Policy #
- TSR-PRO-91144
- Coverage
- Professional Liability (Tech E&O)
- Limits
- $5M per occurrence / $10M aggregate
- Effective
- Feb 15, 2026
- Expires
- Sep 30, 2026
Every step traceable. Every artifact threaded back. The audit trail builds itself — and Maren can hand it to legal, the AI Governance Council, or her next OCR audit without a reasoning gap to defend.
Vendor compliance failures are a healthcare liability
Every unverified COI is a risk. Every outdated HIPAA risk analysis is a finding waiting to happen. Every unaudited downstream entity is the next OCR settlement.
avg. healthcare data breach cost
Healthcare has been the most expensive industry to breach for 14 consecutive years — by a wide margin. Vendor and business associate exposure is consistently among the leading attack paths.
annual healthcare TPRM spend
Despite $23.7 billion in annual third-party risk management spend, healthcare organizations only fully assess 27% of their vendors. Manual oversight processes leave the other 73% — the bulk of your portfolio — under-monitored and exposed.
Source: Ponemon Institute, 2019
affected by the 2024 Change Healthcare attack
A single vendor-tier security gap cascaded across the entire industry. The largest healthcare breach on record — and a reminder that vendor compliance is patient compliance.
Hand Harper your toughest vendor — the one no one wants to touch.
Book a callHow Harper works the way you do
Need this confirmed ahead of the AI Governance Council pilot expansion review on May 1.
On it. I’ll read the COI on file, call Crestmark to confirm, and report back.
Delegate. The way you would to a teammate.
Send Harper a vendor task — from your inbox, a contract, or your existing risk queue. Harper reads the request, checks what it has, and asks for anything missing — just like a person on your team would.
- 09:31
Read latest Tessera COI
vault.read_document → policy TSR-PRO-91144 · $5M / $10M aggregate
- 10:34
Called Crestmark Mutual
telephony.place_call → +1 (800) 555-0142
- 10:38
Carrier confirms $1M / $2M after Feb renewal
Bound limits stepped down at the February renewal
- 10:39
Mismatch — recommend pausing pilot expansion
Filed COI claims $5M / $10M; carrier says otherwise
Harper does the work.
Harper reads the documents, calls the carriers, queries your systems of record, and reconciles vendor responses against contract terms. You get a real-time reasoning trail — every thought, every tool call, every observation — not a black-box answer.
Mismatch flagged: COI on file shows $5M / $10M but Crestmark confirms $1M / $2M after the February renewal. Recommend pausing pilot expansion.
Escalating to Mira Aboud and looping in legal — pilot expansion is on hold.
Review. Approve. Or hand it back.
Harper threads the result back with evidence chips — the recording, the transcript, the diff. Approve, escalate, or send Harper back to chase the broker. The audit trail builds itself.
Harper turns vendor documents into done work
BAAs, COIs, vendor inboxes, your systems of record — Harper turns them into verified artifacts your privacy, security, and vendor-risk teams can hand to OCR tomorrow.
Built for the healthcare regulatory stack
From payor FDR oversight to academic medical center vendor sprawl — Harper speaks HIPAA, HITRUST, SOC 2, and CMS natively.
Built for every vendor compliance task.
Verify COIs, audit SLAs, track policy drift, sweep subcontractor agreements — Harper runs the work, not another dashboard.
COI Verification
Harper calls the carrier, confirms the policy and limits, and flags any mismatch against the COI on file. Recording, transcript, and structured outcome thread back to the contract.
Vendor & AI Policy Tracking
Inventory every vendor and AI policy, monitor for drift against your standards, and flag policy gaps before procurement does.
Implementation Verification
Don’t take the cert at face value. Harper validates the controls behind a HIPAA, SOC 2, or HITRUST attestation against the audit window — and flags what’s actually in place vs. what’s just on paper.
SLA Audit
Reconcile reported uptime against contractual thresholds. Surface every breach, calculate the service credit owed, and draft the credit-request letter — with the raw incident data to back it up.
Downstream / FDR Oversight
For health plans: track every first-tier, downstream, and related entity. For systems: reconcile vendor subprocessor lists against your master vendor agreements. Find the entities your master inventory doesn’t know about.
Federal Health Sweeps
Harper sweeps subcontractor agreements for FAR / DFARS clause flow-down, confirms the right reps and certs are on file, and flags any clauses that didn’t make it past the prime.
See how Harper would work on your vendors
Tell us about three vendors. We’ll walk through what Harper would do for each — verify a COI, audit an SLA, chase missing vendor documentation — and what the evidence trail looks like. 30-minute walkthrough, no commitment.
Or leave your email and we'll reach out