Vendor personnel compliance, across the whole network.
The average health enterprise needs to request, review, and document over a million unique vendor personnel records. Harper helps compliance teams compile, review, and oversee them all — in a fraction of the time manual efforts take.
The figures on this page are an illustrative example — use the calculator to model your own network.
Worked example
Illustrative- Vendors in scope
- 1,320
- Personnel per vendor
- 100
- Documents per personnel
- 10
- Fully-loaded cost
- $40 / hr
- Manual time per document
- 2 min
~44,000
hours / year
~$1,760,000
cost / year
Estimated from the inputs above. Change any of them in the calculator below.
Obligations pulled straight from your vendor contracts
Your vendor contracts
Digital Health MSaaSA
Personnel compliance §4
Credentialing MSA
Background + OIG screening
Telehealth IPA
Licenses + training
Extracts · requests · tracks
Tracked for every person
Background & exclusion
OIG · SAM · criminal history
Licenses & certifications
Degrees · FACIS · MVR
Training & immunizations
HIPAA · security · clinical
The haystack no team can search by hand
Proper oversight means requesting, reviewing, and documenting 1,000,000+ unique vendor personnel documents. It’s imperative work — and impossible for a compliance team to balance manually.
The highest-impact slice
Focus lands on credentialing verifications for vendor team providers — a slim portion of the personnel obligations the enterprise found important enough to contractually require.
Everything else
Low visibility into areas of enormous risk to the enterprise and its patients/members. For downstream subcontractors, visibility drops to near-zero — with liability still sky-high.
To have the needed insight and protection, enterprises require several documents for all applicable vendor personnel — commonly including:
Each one carries extreme importance to the safety of patients/members, their data, and the protection of the enterprise — and many recur monthly or quarterly, compounding the complexity.
Tens of documents across hundreds of personnel across thousands of vendors. For the average healthcare enterprise, you quickly reach over one million vendor personnel documents just to approach proper compliance.
Enterprises need a purpose-built solution that originates at the vendor-level source of this data. Harper is the only platform built to help compliance teams tackle the full haystack.
How it works
Harper turns this blind spot into a consistent process that runs alongside your compliance team.
Capture documentation at the source
Harper shows each vendor exactly which documents are needed for which personnel — pulling the obligations directly from your contracts, at the vendor level where the data lives.
Vendors upload their evidence
Vendors submit supporting documentation for each personnel compliance obligation, straight into Harper.
Harper’s agents help you review
A suite of agents helps your team read and verify vendor-uploaded documentation — taking the bulk of the review workload off your team’s plate.
Track every document, surface every gap
Harper tracks documents across each person at every vendor and surfaces what’s missing, incomplete, or expired — before it becomes a finding.
It keeps working in the background
The moment a vendor onboards a new person, Harper gets to work to close outstanding documents — in days, not months.
Harper, tracking personnel across a vendor
Maren Voss · Director of Vendor Risk, Holloway Health Network
“Harper — refresh HIPAA training, flu attestation, and OIG/SAM screening for Heliograph’s eight on-site contractors before our quarterly close.”
Heliograph contractor HIPAA, flu & OIG sweep
8 people · 3 checks
Annual HIPAA Privacy + Security attestation (curriculum tracked through Heliograph LMS), 2025-26 flu vaccination status against Holloway’s occupational-health portal, and OIG/SAM exclusion screening run against the LEIE and SAM.gov databases.
Karim Bhatt
Senior Implementation Engineer · Heliograph · Boston
Renata Lozano
Site Reliability Engineer · Heliograph · remote
Daniel Faulkner
Database Administrator · Heliograph · Boston
Ainsley Wilkes
Solutions Architect · Heliograph · NYC
Patrice Whitlow
Customer Success Engineer · Heliograph · NYC
Hadi Mansour
Clinical Engineering Liaison · Heliograph · Long Island
Coral Anders
Implementation Lead · Heliograph · NYC
Vianne Briggs
Field Engineer · Heliograph · Westchester
Sweep complete. Three items need attention: Coral Anders HIPAA renewal due May 9, Patrice Whitlow and Vianne Briggs missing 2025-26 flu attestation. Drafted remediation email to Aileen Brunner.
Same shape, every quarter. Sixteen cells, three findings — surfaced before anyone has to ask.
With Harper alongside your team, the return is simple
Compliance you can actually prove
Harper helps ensure your team has proven, documented vendor personnel compliance with every one of your requirements — controlling risk exposure outside your own walls, down to the subcontractor level.
Thousands of hours back for your team
Collecting and reviewing personnel documents is the bulk of the work and the least of the judgment. Harper reallocates that time away from menial verification and toward the high-return compliance work your team’s expertise is for.
The Personnel Compliance agent comes standard alongside a suite of other Harper agents — the most comprehensive ongoing vendor compliance platform available to healthcare enterprises.
Self-serve ROI calculator
Swap in your own numbers to estimate the hours and cost this work takes today — the time Harper is built to give back.
Your numbers
Unique vendors you oversee
Applicable vendor personnel
Confidentiality agreements, background checks, exclusion screens, licenses, training records…
All-in hourly cost
Request, read, verify, log, follow up
Your return, every year
Hours saved per year
44,000
Personnel cost saved per year
$1,760,000
To be reallocated toward high-leverage work — while ensuring vendor personnel compliance across all of your requirements.
Estimate only. Hours = vendors × personnel per vendor × documents per personnel × time per document. Your actual numbers depend on your network and current process.
About Harper
Vendor compliance is Harper’s specialty — unparalleled product depth in a market where vendor compliance is treated as an add-on. Harper offers a suite of dozens of AI-enabled agents that help healthcare organizations oversee their vendors better and more efficiently, organizing documentation and handling the busy work so your team can focus on high-leverage work.
Implement a select agent as a critical point solution, or unlock the compounding benefit of all of them working together through one unified platform — meeting your team where you need Harper most, across the full scope of ongoing vendor compliance obligations.
See it on your own vendor network
Bring a few of your vendors and their toughest personnel obligations. We’ll show exactly what Harper would collect, track, and flag — against your real contract requirements.